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Downtime

Runners unavailable

Sep 5, 2025 at 11:30am UTC
Affected services
Product API

Resolved
Sep 5, 2025 at 11:08pm UTC

Systems fully working as expected

Updated
Sep 5, 2025 at 9:49pm UTC

We’ve started the rollout of the new systems. Services should be returning gradually to customers. Customers in the NA region should see their runners start to take new jobs

Updated
Sep 5, 2025 at 7:00pm UTC

We’ve begun migration of some of our services to another provider as the provider continues to work on resolving the issue — will be ongoing for an hour.

Updated
Sep 5, 2025 at 3:25pm UTC

We continue to work with our provider on establishing some connections for our runners

Created
Sep 5, 2025 at 11:30am UTC

Our runners are currently unavailable as our network provider experiences issues. We are working with them to resolve this as soon as possible.